Privacy Policy

Last updated: 15 January 2025

Cloud Expansion Studio respects your privacy. This page explains what information is collected when you browse this portfolio, submit an enquiry through the contact form, or license an image. It also outlines your rights and how to reach us with any privacy-related request.

1. Information We Collect

We collect only the information necessary to respond to your enquiries and to keep the site functional and secure. The categories are:

  • Contact details you provide through the enquiry form: your name, email address, phone number, and the content of your message about a project, licensing request, or commission.
  • Technical data collected automatically: browser type, device type, operating system, approximate location derived from IP address, pages visited, and time spent on the site.
  • Analytics events that help us understand which portfolio series and project notes are most viewed, so we can improve the presentation of our work.

2. How We Use Your Information

The data we collect is used for specific, limited purposes:

  • To respond to enquiries about commissioned aerial shoots, image licensing, or collaboration proposals.
  • To maintain the security and performance of the website, including diagnosing technical issues.
  • To understand general audience interests through aggregated analytics, without identifying individual visitors.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking

This site uses minimal cookies and similar technologies. A small set of functional cookies may be stored on your device to remember preferences such as language or display settings. Analytics tools may set cookies to collect aggregated data about page views and visitor behaviour. You can disable cookies in your browser settings, though this may affect certain parts of the site. We do not use advertising cookies or cross-site tracking for retargeting.

4. Data Storage and Sharing

Your enquiry messages are stored in our email system and project management records. Technical data is processed by our hosting provider and analytics service, both of which act as data processors on our behalf. These providers are bound by contractual obligations to protect your data and may store it on servers outside your country of residence. We do not share your personal information with any other third parties unless required by law.

5. Retention

Enquiry messages are kept for as long as needed to handle your request and for a reasonable period afterwards for record-keeping related to ongoing or past projects. Analytics data is retained in aggregated form and does not identify individual users. If you would like us to delete a specific enquiry or your contact details, please reach out using the contact information below.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also request a copy of your data in a portable format, object to certain processing activities, or withdraw any consent you have previously given. To exercise any of these rights, contact us by email or post. We will respond within a reasonable timeframe and may ask for proof of identity to protect your data.

7. Transparency Statement

Cloud Expansion Studio is an independent visual studio. The portfolio and project notes reflect real work and are presented without false claims, fabricated endorsements, or misleading urgency. We do not imply affiliation with any government body, institution, or brand unless explicitly stated in a project description. Any image licensing terms are confirmed in writing before a transaction is completed, and we do not guarantee specific outcomes or results beyond the delivery of the agreed photographic material.

8. Contact Us

For any privacy-related questions, requests, or concerns, please contact us:

Cloud Expansion Studio
2334 Dave Union
Samanthamouth, LP 2154

Email: info@thecloudexpansion.com

Phone: +27568168110

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